Eligibility for Return
Products are eligible for return only if they meet the following conditions:
- The product must be unused, unopened, and in its original condition.
- The product must be returned with its original packaging and accessories (if any).
- A return request must be submitted within 3 days of the date of delivery.
Non-Returnable Items
The following items are not eligible for return:
- Products that have been used, damaged, or altered after delivery.
- Products returned without their original packaging.
- Digital products, downloadable content, online workshops, webinars, consultation services, and recorded sessions once access has been provided.
- Products purchased during special promotions or clearance sales, unless received in a damaged condition.
Exchange Policy
We offer replacement or exchange only in the following cases:
- Wrong product delivered.
- Product received in damaged condition.
- Manufacturing defect (if applicable).
Exchange requests must be reported within 3 days of delivery along with clear photographs of the product and packaging.
Return Process
To request a return or exchange, please contact our support team with the following details:
- Order Number
- Customer Name
- Reason for Return/Exchange
- Photographs (if the product is damaged or incorrect)
Email: support@nakshatrameditation.com
Phone: +91-9311325051
Refund Policy
Once the returned product is received and successfully inspected, eligible refunds will be processed within 5–7 business days to the original payment method.
Refund timelines may vary depending on your bank or payment provider.
Shipping Charges
Shipping and handling charges (if applicable) are non-refundable unless the return is due to an incorrect or damaged product delivered by Nakshatra Meditation.
Contact Us
For any return, exchange, or refund-related assistance, please contact:
Nakshatra Meditation
📧 Email: support@nakshatrameditation.com
📞 Phone: +91-9311325051
🌐 Website: https://nakshatrameditation.com